Our tech support team supports all areas pertaining to the physical functioning of your web hosting or reseller account (We do not teach html, script code, etc.)

Help Desk:

You may create an account and submit support tickets at the Help Desk. This is the best method for tech support questions. The helpdesk is open 24 / 7 / 365.

http://helpdesk.allianzsolutions.com

Email:

support@allianzsolutions.com When sending requests by email, be sure to mention your account details like your username, problem area etc.

Live Chat:

A minimum of one support agent is on live chat 24/7. The icon below will indicate whether or not an agent is currently available.

SkyPe IM:

allianz.solutions.ltd

Telephone:

0844 991 0091

Telephone Technical support hours:

Monday - Friday

9:00AM - 06:00PM GMT

Support Forum:

This is a great place for non-urgent tech questions, questions about html, scripts, etc. (Basically anything that doesn't warrant a help desk ticket). This is the place to find out about announcements, server outages, etc. The forum is located at http://forums.mysidesupport.net.